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Contact ECO HARDWARE

Send a general question, ask for support, or use the quick links for RFQ, samples and custom hardware projects.

15+ Years Industry ExperienceOEM/ODM Custom SolutionsQC Ready Global StandardsFast Lead Sample Support
Modern hardware factory exterior with glass facade and entrance gate

General Inquiry

Send a general question about hardware sourcing, documents, samples or project support.

Upload drawings, reference images, logo files or specification documents if available.Accepted files: JPG, PNG, WEBP, PDF, DOCX, XLSX. Maximum 5 files, 20MB each.

FAQ

How is MOQ confirmed?

MOQ depends on product type, material, finish, mold requirement, packaging and order plan. Please confirm through RFQ.

Can samples be requested before bulk production?

Yes. Samples are made before bulk production; the actual timing is confirmed after technical review.

Can testing documents be arranged?

Testing can be arranged upon request. Compliance documents depend on material, finish and order requirements.

Can we upload drawings or reference samples?

Yes. RFQ, sample and custom project forms include file upload fields for drawings and references.

Need hardware sourcing support?

Send the form from /contact/ and keep product, source and follow-up context together.

Request Support Trust

Inspection scope, documentation and communication practices we follow on hardware orders — confirmed against your requirements at RFQ stage.

Export & Service Coordination

Packing, labels, samples, forwarder and communication support.

We prepare the export documents, book with your nominated forwarder or ours, and send photos of the packed cartons before they leave. Freight cost and transit time come from the forwarder quote for your shipment, not from a published table.

  • Shipping coordination
  • Buyer forwarder support
  • Packing label support
  • Sample shipment support
  • Communication support

Testing Support Upon Request

Testing scope is reviewed before confirmation.

We do not run our own test lab. Salt spray, tensile, nickel release, lead content and REACH/RoHS checks go to third-party labs and are quoted per project, and you get the report issued for your order rather than a generic sample report.

  • Salt spray testing upon request
  • Tensile testing upon request
  • Nickel-free requirement review
  • Lead-free requirement review
  • REACH/RoHS-related requirement review

Buyer Questions Covered

MOQ, samples, tooling, logo, finish, testing, packaging and shipping.

The FAQ answers what buyers actually send us: minimum quantities, what moves lead time, how logos are applied, and what we can and cannot certify. Where the answer depends on your part, it says so and tells you what to send.

  • MOQ
  • Samples
  • Mold
  • Logo
  • Finish
  • Testing
  • Packaging
  • Shipping
RFQ
+86 151 7024 4792info@nceco.cn